Austin pioneer navigator recognized yet again

Austin’s own was among the first to follow the winding tributaries of the giant Amazon to their source and locate the undiscovered super-duper top-secret toll-free customer-service number that wanted to remain undiscovered forever. Today, the Wall Street Journal, in a brief feature called Bypassing Phone Trees (bottom left, page 1, Personal Journal section; may be available only to on-line subscribers), brings national attention yet again to this wonderful boon for the perplexed. When I was getting no answers at all, using this number magically made all the problems disappear. Thanks again from a grateful beneficiary and fellow-Austinite who’s happy that from today on even more people will have reason to be thankful.

2 Comments so far

  1. omit (unregistered) on November 23rd, 2005 @ 12:46 pm

    I seem to remember Slate’s Timothy Noah finding the Amazon number:

  2. Rantor (unregistered) on November 23rd, 2005 @ 1:34 pm

    Slate=November 24, 2003 (mentioning PCWorld September 2001, Brad Grimes)
    Ellen at ClicheIdeas-September 29,2002, and credits (June 25, 2002)

    ChicheIdeas antedates Slate and shows up closer to the top on most searches, depending on the terms used. It turns out that the WSJ has mentioned ClicheIdeas at least once before as having spread the word on this number.

    I’ve had good luck personally in consumer-complaint matters by using federal filings and also alumni resources for reaching officers and board members directly.

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